Springfree trampoline 10-year limited manufacturer's warranty

Springfree manufactures its trampolines to the highest quality standards. The production takes place in the Springfree own factory. Due to its high quality Springfree Canada is able to offer its customers worldwide a 10 year manufacturer's warranty on the entire trampoline.

Springfree Trampoline and its authorized service partners warrant your Springfree Trampoline against original defects in material and workmanship. All components of the trampoline are warranted for ten (10) years from the date of purchase (proof of purchase required). This warranty is not transferrable and only valid when used for private household purposes in accordance with the Springfree Trampoline Owner’s Manual. This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout the 10 year warranty period. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

This warranty is valid for you if you purchased your Springfree after September 2017 and is exclusively offered by Springfree Trampoline Inc.

This limited warranty is subject to the following terms:

  • For customers whose trampoline is subjected to sea spray or who reside within 1 mile (1.6 km) or less of a saltwater environment, the warranty on the steel frame shall be reduced by 25%.
  • Springfree Trampoline shall not be liable for costs, damages or repairs incurred as a result of:
    • Trampolines purchased from an unauthorized dealer.
    • Improper installation not in accordance with the User Guide and Trampoline & Enclosure Assembly Instructions.
    • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the User Guide and Trampoline & Enclosure Assembly Instructions.
    • External sources such as weather, theft, fire damage, cuts or vandalism.
    • Repairs or alterations carried out by unauthorized parties or agents.
    • Use of the trampoline other than for private household purposes. For example, for commercial or rental purposes.

  • This limited warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.
  • This limited warranty does not cover expenses related to on-site labor, travel, assembly or disassembly or other charges associated with the repair or replacement of covered components.
  • Shipping costs associated with approved warranty claims lodged within 45 days from the date of purchase will be covered by Springfree Trampoline. Beyond this 45 day period, all shipping costs are the responsibility of the customer.
  • This warranty does not cover Springfree Trampoline accessories.

Guarantees associated with the sale of consumer goods in the country in which the product was purchased shall remain unaffected by this warranty agreement.